HOW TO ORDER: To place an order, simply click on the CONTACT US link to open the ORDER FORM
browser, you can use the form to place your orders, send us your message or comments. Fill in the form with your
order details and email it to us. We will confirm receipt of your order and send you the COMMERCIAL INVOICE
immediately.
ORDER BY FAX: 25% of our customers still prefer the traditional way of making ORDERS BY FAX. To do this
simply fax details of your order to 44+(0)208 5177898
ORDER BY EMAIL: This is the most frequently used method by 70% of our customers worldwide. Placing your
order or contacting us by email is the easiest and fastest. Our email addresses are manned 24 hours a day , 7
days a week and 365 days a year by our team of dedicated customer service operatives. Email us at:
customerservice@histanos.com
service@histanos.com
Whichever email address you choose to contact us, be assured that your request will be replied by our Customer
Service Staff within 15 minutes.
PAYMENT: Paying for your Order is easy, we accept all the following:
1. CHEQUE if you live within the United Kingdom.
2. VISA CARD, MASTERCARD or AMERCIAN EXPRESS
3. WESTERN UNION
4. BANK TRANSFER (T/T)
Whichever way you choose to pay, we will acknowledge receipt within 30 minuted of payment being received and
your orders will be dispatched within 6 hours of clear payment.
We do not charge VAT, what you see here is all you pay.
SHIPPING: Upon clear payment, your purchase will be securely packed with freight insurance and shipped to the
given address within 6hours with the tracking number emailed to you immediately. We anticipate international
delivery within 5 working days and local delivery within 24 hours,
RETURN POLICY: At Histanos Uk Limited we are committed to selling quality goods with guaranteed customer
satisfaction. In the unlikely event that you wish to return any item purchased from us, please do so within 7days of
receipt with no quibble refund of your payment. This policy does not affect your Statutory Rights.
DATA PROTECTION POLICY: Your transactions are secure and protected. Histanos UK Limited has a strong policy in
compliance with data protection legislation. This website does not use cookies, we will not store your financial details
on file or pass it on for the use of a Third Party.
CONTACT US:
EMAIL: customerservice@histanos.com
PHONE: 44 + (0) 2085177898
FAX US: 44+ (0) 2085177898
HISTANOS UK LTD
DAGENHAM
ESSEX UK
OPEN HOURS: 9AM - 5PM MONDAY TO FRIDAY
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